1. Information We Collect

We collect information you provide directly to us, including:

• Account information (name, email, password)
• Organization information (HOA name, address, number of units)
• Payment information (processed securely through Stripe)
• Resident information (names, unit numbers, contact information)

2. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our services
• Process payments and send payment notifications
• Send administrative messages and updates
• Respond to your comments and questions
• Monitor and analyze usage patterns

3. Information Sharing

We do not sell or rent your personal information. We may share information:

• With service providers (e.g., Stripe for payment processing)
• Within your HOA organization (board members and residents)
• When required by law or to protect our rights

4. Data Security

We implement appropriate security measures to protect your personal information. Payment information is processed through Stripe and is never stored on our servers.

5. Payment Processing

All payment processing is handled by Stripe. We do not store credit card information. Please review Stripe's privacy policy for details on how they handle payment data.

6. Data Retention

We retain your information for as long as your account is active or as needed to provide services. You may request deletion of your data by contacting us.

7. Your Rights

You have the right to:

• Access your personal information
• Correct inaccurate information
• Request deletion of your information
• Opt out of marketing communications

8. Cookies and Tracking

We use cookies and similar technologies to maintain your session and improve your experience. You can control cookies through your browser settings.

9. Children's Privacy

Our service is not intended for individuals under 18 years of age. We do not knowingly collect information from children.

10. Changes to Privacy Policy

We may update this privacy policy from time to time. We will notify you of material changes via email or through the service.

11. Contact Us

If you have questions about this privacy policy, please contact us at: privacy@betterdues.com